| ||Q. Is there a limit on the number of text or variables?|
A. There is no limit on the number of text, however, there is a maximum of 999 variables per letter, up to 40 characters in length.
| ||Q. Can we furnish special enclosures with the mailings?|
A. Yes, but they are required to fit in a #10 envelope (with or without folding).
| ||Q. How quickly do the Telewires get mailed?|
A. Usually the same day, or within 24 hours, based on volume and time of day.
| ||Q. How long can the messages be? What about Multiple pages?|
A. For simplex printing, a maximum of 4 pages can be sent first class mail. For duplex printing, a maximum of 8 pages can be sent first class mail.
| ||Q. Can you process letters for us on our stationary?|
| ||Q. Can we receive a report showing all Telewires processed?|
A. Yes, the best option would be to image the letters onto a CD.
| ||Q. What format is required to transfer data to Telewire?|
A. Word is the preferred method for text information. For all other types of information the following may be used; Excel, CSV, or TAB delimited, Logos, Signatures or Artwork must be in a TIFF or BMP format.
| ||Q. How can we get the information to Telewire?|
A. There are a number of ways to send the information. E-Mail, FTP, Fax, US Postal Service, or via the secure Telewire website.